WILD INTERIORS

At Wild Interiors, we want you to love your purchase. If for any reason you’re not completely happy, we’ve made our returns process as simple and fair as possible.

 

RETURNING AN ITEM

You have 14 days from the date you receive your order to request a return. To be eligible:
    •    Items must be unused, in their original condition, and in the original packaging.
    •    A valid proof of purchase is required

To start your return, please contact our team at [insert email/contact form link] with your order number and reason for return.

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RETURN SHIPPING & MISSED DELIVERIES

Customers are responsible for returning items to us. We recommend using a tracked and insured service, as we cannot be responsible for items lost or damaged in transit.

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Please send returns to:
Wild Interiors

Unit 2,

Coin Street,

Royton,

Oldham,

OL2 6EE

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If a delivery is missed, rejected, or fails due to incorrect details provided, we can only refund the item cost, as postage fees are non-refundable. Once we receive your return, we’ll process your refund within 5-7 working days back to your original payment method.

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FAULTY OR DAMAGED ITEMS

We take great care in packaging our items, but if your order arrives damaged, please let us know within 48 hours of delivery. Email us at [EMAIL] with your order number and clear photos of the issue, and we’ll arrange a replacement or refund at no cost to you.

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NON-RETURNABLE ITEMS

For hygiene and safety reasons, we cannot accept returns on:
    •    Used or damaged items (unless faulty upon arrival)
    •    Custom or made-to-order pieces

    •    Gift cards​

    •    Sale items (these are non-refundable)

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EXCHANGES

At this time, we do not offer direct exchanges. If you’d like a different item, simply return your original purchase and place a new order. For any further questions, our friendly team is always happy to help - Contact us now.