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10% OFF THIS SPRING WITH CODE : 🌱SPRING10 🌱

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CUSTOMER CARE

DELIVERY INFORMATION

 

At Wild Interiors, we take great care in preparing your orders. Each item is lovingly hand-wrapped by our small family-run team, ensuring that your beautiful homeware arrives safely and in perfect condition. We genuinely care about our products and customers, so if you ever need a helping hand, we’re always here to assist.

If you're based in the North West, why not pop into our showroom and save yourself some money on delivery fees. Although we can't promise you won't end up spending more when you see what we have in-stock waiting for you. (Brews available free of charge.)

 

DELIVERY OPTIONS & COSTS

• Standard Delivery (UK Mainland) – £4.95

• Express Priority Delivery (UK Mainland ONLY) – £7.95

• Channel Islands Delivery – £7.95

• Ireland – £12

 

DISPATCH & DELIVERY TIMES

We aim to dispatch all orders within 5-7 working days, although we always strive to get your order to you as soon as possible.

• Small parcels will be sent via Royal Mail.

• Larger parcels will be sent via DPD.

 

DELIVERY RESTRICTIONS & ADDITIONAL CHARGES

Some larger or heavier items may not be eligible for delivery to Ireland, Northern Ireland, the Scottish Highlands & Islands, or the Channel Islands. In some cases, a delivery surcharge may apply—if so, we’ll get in touch before dispatch to confirm any additional costs. If you’re unsure about delivery to your area, please reach out, and we’ll be happy to help.


INTERNATIONAL ORDERS & CUSTOMS FEES

If you’re ordering from outside the UK mainland, please note:

• Customs duties and taxes may apply, and these will be your responsibility.

• If you refuse to pay these charges and your order is returned to us, we cannot refund the original shipping cost.

• If you’re unsure whether customs charges will apply, we recommend contacting your local customs office for more information before placing your order.

 

NEED HELP?

We’re always here to help with any delivery queries. If you have any questions, feel free to email us at [EMAIL] or visit the Contact Us section of our website.

  • Absolutely! We’d love to meet you. 

    If you’d prefer to collect your order in person, you’re more than welcome to pop by our showroom. The kettle will be on, and we’re always up for a good chat about all things home interiors. Whether you need styling advice or just fancy a browse, we’re here to help!

    The best part? Collection is completely free—though we should warn you… once you step inside, you might just fall in love with a few extra pieces.

    See you soon! 

  • Right now, we can only deliver to one shipping address per order—but don’t worry, we’ve got a solution!

    If you’d like to send our beautiful pieces to multiple addresses (perhaps you’re spreading the joy of Wild Interiors far and wide), just place separate orders for each location.

     

    Need a hand? Our friendly team is always happy to help - just drop us a message, and we’ll make it as easy as possible. Or take a look at Wild Edit for some inspiration.

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CANDLES & DIFFUSERS

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MIRRORS

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CUSHIONS & THROWS

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TABLEWARE

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STORAGE

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LIGHTING

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FURNITURE

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KITCHENWARE

FREE DELIVERY OVER £100

Dispatached within 5 days

10% OFF YOUR FIRST ORDER


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NEXT DAY DELIVERY


Order by 11AM for dispatch

FREE STYLE GUIDANCE

Speak to us for a free consultation

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EARTHY TASSLED THROW

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£59.95

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OLIVE DINNER CANDLES

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£5.95

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MUSTARD BOBBLE EDGED BOWL

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£59.95

our picks

Add a touch of playful elegance to your home with the mustard bobble edged bowl, our olive dinner candles or some cosy throws.

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boho beachouse

shop the look

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MULBERRY BUSH IN TERRACOTTA POT

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£59.95

RUSTIC WOODEN SHELF

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£59.95

GRECIAN CANDLE HOLDER

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£59.95

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Let us take you for an inspirational walk

on the Wild side.

This week we’re looking at Little Greene’s ‘double drenching’ approach to paint and thinking about how you can match accessories with bold, colourful rooms.

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10% OFF YOUR FIRST ORDER

RETURNS

 

Our full policy can be found on our Returns Policy page, however you have 14 days from the date you receive your order to request a return. To be eligible:
    •    Items must be unused, in their original condition, and in the original packaging.
    •    A valid proof of purchase is required

To start your return, please contact our team at [insert email] with your order number and reason for return.

  • We want you to love your purchase, but if it’s not quite right, returning it is easy! You have 14 days from receiving your order to request a return. Just make sure your item is unused, in its original packaging, and you have proof of purchase.

    To get started, drop us an email at [EMAIL] with your order number and reason for return. Then, send your item back to us at:

    Wild Interiors, Unit 2, Coin Street, Royton, Oldham, OL2 6EE.

    We recommend using a tracked and insured service, as we can’t be responsible for items lost in transit.

  • Absolutely! We’d love to meet you. Be careful visiting us though, our store is plentiful – we serve great coffee (which is only 2nd to our staff!).

    If you’d prefer to return your order in person, just drop us an email or give us a call to check we're about and so we can expect you. Refunds will be processed 5-7 days after we receive your return. 

     

    See you soon! 

  • Customers are responsible for covering return shipping costs unless your item is faulty or damaged when it arrives. In that case, let us know within 48 hours, and we’ll sort out a replacement or refund at no extra cost to you.

  • We’re happy to accept returns on most items, but there are a few exceptions for hygiene and safety reasons:

    - Used or damaged items (unless faulty upon arrival).
    - Custom or made-to-order pieces.

    - GIft cards
    - Sale items (these are non-refundable).

    If you’re unsure whether your item qualifies for a return, just ask - we’re happy to help!

  • Nope! You’re free to choose any courier, but we strongly recommend using a tracked and insured service. This helps make sure your return gets back to us safely, as we can’t be responsible for any lost or damaged parcels. As long as it reaches our hands safely, it's fine with us – we won't name and shame the bad delivery providers. 

  • Once your return reaches us and we’ve checked everything over, we’ll process your refund within 5-7 working days back to your original payment method. We’ll send you a confirmation email once it’s all sorted.

  • Oops! We’re really sorry about that. First of all, was it better than the item you were expecting? Come on, we've all been there. 

    Please email us at [EMAIL] within 48 hours of receiving your order, including your order number and a quick photo of the item you received. We’ll sort out the correct item for you as quickly as possible!

For any other queries or to speak to us: Contact us >

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